User Agreement
By using the FestGo app or website, you agree to be bound by this agreement. Please read these terms carefully.
Booking Responsibility
Users are responsible for verifying booking details before payment. Please ensure all information is accurate before confirming your reservation.
Refund & Cancellation
Each hotel has different refund and cancellation policies. Please review the specific terms for your booking before making a reservation.
Platform Role
FestGo only facilitates bookings; refund timelines may vary. We act as an intermediary connecting you with service providers.
Account Security
Users must keep login details secure and agree not to misuse the platform. You are responsible for all activities under your account.
Booking Fees
A small booking fee is charged by FestGo as per the pricing slab. This fee covers platform maintenance and customer support services.
Service Liability
FestGo acts as a booking platform and is not liable for hotel services. We facilitate connections but do not control the quality of third-party services.