Privacy Policy
Last updated on 22 June, 2025
Your privacy matters to us. Learn how we protect and handle your data
Data We Collect
We collect user information such as name, email, phone, booking preferences, and payment details for improving user experience and providing personalized services.
How We Use Your Data
Data Sharing
We do not share personal data with third parties except in the following cases:
Data Security
Your data is stored securely and protected from unauthorized access. Users may contact us at support@festgo.in to update or delete their data.
Refund & Cancellation Policy
At FestGo, we aim to deliver great experiences. Please review our policy below:
Event Bookings
Cancellations made 48 hours before the event are eligible for a 50% refund. No refunds for cancellations within 48 hours of the event.
Room Bookings
Refund applicable as per the terms selected during booking (e.g., free cancellation until specified date).
How to Request: Email us at festgoindia@gmail.com with your booking ID.
Refunds will be processed within 7–10 working days to the original payment method.
Policy Updates
Changes to this policy will be posted with an updated effective date. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.
Questions About Privacy?
Contact our privacy team for any concerns or data-related requests